Kroger Coupon Policy
Below you will find what you need to know about Kroger Coupon Policy
Store Management has the right to accept, decline or limit the use of ANY coupon(s). Store Management has the right to limit the quantity of coupons and/or items purchased in a single transaction, by a single Customer, or in a single day.
Coupons will be limited to no more than five (5) paper manufacturer coupons for the like products, each coupon value considered one (1) coupon in the same transaction.
Coupons will be limited to redemption from products currently on-hand at the store location.
Limit one (1) manufacturer coupon (paper or digital) per item purchased.
All coupons will be accepted at face value.
Expired coupons will not be accepted.
Only Pharmacy competitor coupons will be accepted.
Couponed items will not be sold to vendors.
Internet Coupon Restrictions/PAH Coupons:
- “Free item” Internet coupons can be accepted if all purchase criteria is met.
- Only one Internet coupon per item will be accepted.
- In some instances, Internet coupons may be limited to two (2) coupons per Customer in a single day.
Internet coupons that display characteristics below will not be accepted:
- Out of proportion
- Do not scan properly
- Appear to be altered in any way
Kroger Coupon Policy
Effective November 2007, all Kroger divisions accept industry-standard, secure print-at-home coupons. We recently partnered with Coupons Inc., the industry leader in print-at-home coupons, to offer print-at-home coupons on Kroger.com and all of our store banner websites. You may also find coupons on brand websites and legitimate coupon websites like Coupons.com. Help us make your shopping experience a pleasant one by keeping in mind these simple rules for using Print-At-Home coupons.
We can only accept print-at-home coupons if they scan properly at checkout. Legitimate printable coupons are delivered using special software designed to print a properly rendered barcode on the coupon and limit the number of coupons printed.
FREE Product Coupons
We will generally not accept “FREE product” (no purchase required) print-at-home coupons. It is currently an industry practice not to produce print-at-home manufacturer’s coupons for free product. Buy-one-get-one-free coupons and other values that have a purchase requirement are acceptable.
We will usually not accept coupons for more than about 75% of a product’s value. For example, a $2 off coupon will be acceptable for a product that normally sells for $5 or more, but a $2 off printable coupon for a product that sells for $2.25 is unlikely to be legitimate. If there are exceptions, we are usually provided advance notice by the manufacturer.
Coupons will be rejected if they appear distorted or blurry, altered in any way, or are obvious duplicates. You should always print the coupon yourself directly from the website or email that is offering it. Only then can you ensure you are printing a legitimate coupon. The coupon will never appear on your computer screen. A legitimate coupon is never sent as a graphic or PDF or sent in a Word document.
Print-at-home coupons should never be copied, sold, or traded. They should not be photocopied or scanned and distributed to others. They have unique serial numbers printed on them and follow an industry-standard format. Coupons are never sold and you should not pay for someone’s “time to clip” or other service fee.
Here’s the typical format for print-at-home coupons accepted at Kroger stores.
Digital Coupon Policy
Customers who choose to participate in the digital coupon program are required to have a digital account with a valid, active Shopper’s Card. Kroger Associates or partners are prohibited from setting up or otherwise maintaining a digital account not specifically linked to that Associate or the Associate’s household.
A valid Shopper’s Card or an Alternate ID is required to access a digital account in order to use digital coupons at the time of purchase.
Digital coupons and offers are deducted from a Customer’s total purchase prior to paper coupons or any other discounts, and cannot be added back or removed once the Card has been scanned.
Limit 1 use per digital coupon, per transaction.
Digital offers cannot be combined with paper manufacturer’s coupons on the purchase of a single item.
Digital offers do not double.
A limit of 150 coupons can be loaded per household at any time.
Digital reproductions of offers will not be accepted (such as using a mobile application to reproduce an image of an offer/coupon).
The store manager has the right to accept, decline or limit the use of ANY digital coupon or offer.